PHILIPS CHRISTMAS CASH BACK PROMOTION (NEW ZEALAND)

Frequently Asked Questions

Which products do I need to purchase to be eligible for the promotion and what are the gift details?

Kitchen Appliances

Value

Participating Product(s)

Description

$100

HD9861/99

HD9650/93

HD9630/21

HR2375/13

Smart Airfryer XXL Black w/Double Layer

Premium Digital Airfryer XXL Black

Airfryer XXL White

Pasta & Noodle Maker Cashmere


Garment Care

Value

Participating Product(s)

Description

$50

GC7920/20

GC557/30

GC488/60

PerfectCare Compact Plus Steam Generator Aqua

ComfortTouch Stand Garment Steamer White

EasyTouch Stand Garment Steamer Gold


Air

Value

Participating Product(s)

Description

$100

AC3039/73

3000i Series Air Purifier Charcoal


Coffee

Value

Participating Product(s)

Description

$100

EP2231/40

2200 Series LatteGo Fully Auto Espresso Machine


When does this promotion start and end?

The Promotion commences at 09:00am (NZDT) on 1st November 2022 and closes at 11:59pm (NZDT) on 24th December 2022.

When do I need to submit my claim by?

Prior to 24th January 2023 (5:00pm NZDT).

How many products can I claim?

Multiple claims are permitted; however each claimant and/or household will be limited to claim up to a maximum of 5 total eligible products.

Only one (1) valid claim is permitted per Eligible Product purchased (i.e. per product/or store invoice issued) and a valid proof of purchase must accompany each Eligible Product.

How do I contact you about this promotion?

The best way is by emailing the Philips promotional support team between 8.30am and 5:00pm (NZDT) Monday to Friday, excluding public holidays.

Email: Philipspromotionsnz@campaign.net.nz

I’ve registered my purchase and submitted or sent in my proof of purchase documentation. When will I receive my Cash Back?

Please allow up to 14 business days from the date of claim approval to receive your cashback.

The name I am using on the Cash Back claim form and the name on the receipt doesn’t match. Is this ok?

No, it is not. The name/entrant on the entry form must match the name on the receipt, in order to be eligible for this promotion.

I don’t have access to email or the internet, is there another way I can enter?

Unfortunately not, you will need to find a family member or friend who can do this for you on your behalf. Please email us at Philipspromotions@campaign.net.nz if you are having trouble entering online.

Why don’t I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk Mail. Please check your Spam and Junk Mail folders.